Mark AppenzellarJan 167 min readThe Customer Retention Dilemma: Beyond the First Sale to Sustain Your Business by Keeping the Customer SatisfiedIn business, acquiring customers is just the beginning; the real magic happens in retention. Loaded question: What's the only thing...
Danielle PoppDec 11, 20234 min readThe Art of Taking the High Road: A Journey Toward Business IntegrityMaking choices consistent with integrity, honesty, and regard for all parties involved is crucial to business growth and success. "You...